Cancellations:
We require a minimum of five hours' notice of any cancellations. Any cancellations without this advanced notice may incur a 50% cancellation fee.

Arrival:
Arriving late to any appointment may affect the duration of your appointment or service.

Please ensure all mobile phones are switched to silent before entering the day spa to avoid disturbing any treatments in session.

We do not permit any children in the day spa. If you have a special request or have any questions, please do not hesitate to speak with reception.

Please arrive 15 minutes early for all facials, massages and spa packages. This will allow time to check in at reception, change into your robe and begin relaxing.